Terms of service

These terms apply to web design and development services provided by Lekker Websites ("we", "us") to you ("the client"). A signed quote or a written acceptance by email or WhatsApp means you accept these terms.

Quotes and pricing

• Quotes are valid for 30 days from the date issued.
• The quoted price is fixed for the scope described in the quote.
• Work outside that scope is quoted separately and only starts once you approve it in writing.
• Prices exclude VAT unless stated otherwise, and exclude third-party costs such as domain registration, paid plugins, stock photography and payment gateway fees.

Payment

• A 50% deposit is payable before work begins. This secures your slot in our schedule.
• The balance is payable on completion, before the site is made live on your domain.
• Invoices are due within 7 days.
• Deposits are non-refundable once design work has started, as they cover reserved time.

Your responsibilities

• Supplying content — text, images, logos — by the dates we agree.
• Confirming you have the right to use everything you send us.
• Providing feedback within a reasonable time so the project keeps moving.
• Nominating one person to give final approval.

If content is outstanding for more than 30 days, we may invoice the balance and pause the project until it resumes.

Revisions

Each package includes a set number of revision rounds, listed in your quote. A round means one consolidated set of feedback. Further changes are billed at our hourly rate. Changes of direction after a design has been approved are treated as new work.

Timelines

We give an estimated launch date at the start and work to it. Timelines assume content and feedback arrive when agreed; delays on your side move the date accordingly. We'll always tell you when that happens rather than let it slide quietly.

Ownership

• On final payment, ownership of the completed design and site content transfers to you.
• Domain names, hosting accounts and analytics accounts are registered in your name.
• We keep ownership of any reusable code, tools and components we developed before or outside your project, licensed to you for use on your site.
• Third-party components (fonts, plugins, stock images) remain under their own licences.
• We may show the finished work in our portfolio unless you ask us in writing not to.

Hosting and support

Where hosting is included for a first year, it's provided on a third-party platform. We don't guarantee uptime for infrastructure we don't control, though we choose providers carefully. After the included period, hosting is your responsibility unless you're on a care plan.

Care plans

Care plans are billed monthly in advance and can be cancelled with 30 days' notice from either side. Unused hours don't carry over between months.

Liability

We take care with our work, but our total liability in connection with a project is limited to the amount you paid us for it. We're not liable for indirect losses such as lost profits or lost business. Nothing in these terms limits any rights you have under the Consumer Protection Act.

Cancellation

You may cancel a project at any time in writing. You'll be invoiced for work completed up to that point, and the deposit is not refundable. If we cancel, we'll refund anything paid for work not yet done.

Governing law

These terms are governed by the laws of the Republic of South Africa.

Questions

Email hello@lekkerwebsites.co.za.